Inbound logistics for mainland China
Returned stock going back to the factory. New products going to Chinese shoppers. One team in Shenzhen handles the freight, the customs entry and the warehouse.
Two ways in
AComing back
Stock that buyers sent back, or that never sold, goes home to your factory. We collect it abroad, clear it through Chinese customs as returned exports, and deliver it for repair or resale.
BGoing in
Your products reach Chinese shoppers through cross-border e-commerce. We hold your stock in a bonded warehouse, clear each order through customs and deliver it.
Why this is rare
Search for a freight company and you find page after page of firms moving goods from China to the world. Bringing goods in is a different trade, and few of them practice it. Three things stand in the way.
An export forwarder files export declarations all day. An import entry needs a declarant registered with Chinese customs, a filing in Chinese, and someone to answer when customs asks a question.
Returns waiting for repair and stock waiting for buyers both need bonded space under customs supervision. We work from bonded facilities in Shenzhen and a warehouse in Hong Kong.
For e-commerce orders, customs matches the order, the payment and the logistics record before it releases a parcel. We built our own order and warehouse systems to send that data.
Services
01
Removal orders collected abroad, cleared into Shenzhen as returned exports, delivered to your factory or repair line.
02
High-value returns enter a bonded zone, get repaired under customs supervision, and ship out again for sale.
03
Bulk stock held untaxed inside China. Each order is cleared, packed and delivered as it sells.
04
Personal parcel, cross-border e-commerce or general trade: we pick the route that fits your product and clear it.
05
Door-to-door express into mainland China, with the customs entry checked before pickup and filed on arrival.
06
Receiving, storage, relabeling, kitting and order dispatch from Shenzhen and Hong Kong, run on our own WMS.
On the floor
These are our own photos of our own warehouse. Your cartons come off a truck here, get counted and checked, and go onto a rack or back out the door.
How it works
The same six steps carry a pallet of returns and a carton of new product. The customs route in step two is what changes.
Read each step in detailStart with the country and the goods. A rough weight helps. For returns we ask how the goods left China, and for new products we ask for the HS code.
We read your paperwork against Chinese customs rules and recommend the route with the lowest tax and the fewest holds.
We collect from your warehouse or a marketplace warehouse, and book air or sea freight.
Our Shenzhen team files the entry in Chinese and answers the questions customs sends back.
Goods for repair, and stock sold order by order, go into bonded space. Other cargo goes straight to the consignee.
Your stock ends up at the factory, on sale in China, or on its way to another market.
Guides
Each guide cites the Chinese government source for every limit and rate it states.
Questions
Goods exported from China through cross-border e-commerce channels that return within six months of export, in original state, because they did not sell or the buyer sent them back. China waives import duty, import VAT and consumption tax on them through December 31, 2027. Food is excluded. Other exported goods can get duty relief when they return within one year for reasons of quality or specification.
No. Under China’s cross-border e-commerce rules, the seller is a company registered outside China that owns the goods. You appoint one company registered in China to register with customs and declare your goods. We arrange that as part of the service.
The export declaration for the original shipment, and evidence of the reason for the return. For buyer returns, that means return or refusal records from the marketplace, or a return agreement. For stock that did not sell, a signed statement is enough.
The country the goods are in now, a short description, and a rough weight. For returns, tell us how the goods left China if you know. For new products, the HS code helps. We reply with a route, a price and the list of documents we need.
Next step
Country, goods, rough weight. That is enough for a first answer.